Terms and Conditions for LUNA DIVING LIMITED PARTNERSHIP TAT License 32/00034
These conditions of sale are concluded on the one hand by the company Luna Diving Ltd., Part. 27/15 Soi Pattana Moo 4 Rawai 83130 Phuket – Thailand. Tourism Authority of Thailand license n. 32/00034 hereinafter “Luna Diving Ltd., Part.” and secondly, by any person or entity wishing to make a purchase via the website of “Luna Diving Ltd., Part.” hereinafter called “the purchaser”.
These conditions of sale are intended to define the contractual relationship between Luna Diving Ltd., Part. the purchaser and conditions applicable to all purchases made through the merchant site www.luna-diving-thailand.com that the buyer either professional or consumer. The acquisition of property or services through this site implies acceptance by the buyer of these conditions of sale.
These conditions shall prevail over any other general or special conditions not specifically approved by Luna Diving Ltd., Part. Luna Diving Ltd. reserves the right to modify the conditions of sale at any time. In this case, the conditions will be those in force at the date of the order by the buyer.
2. Characteristics of goods and services
The products and services offered are those listed in the catalog published on the site of www.luna-diving-thailand.com . These products and services are offered within the limits of available stocks. Each product is accompanied by a description provided by the supplier.
The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to color.
All payment are in Thai Bath.
The buyer, who wishes to buy a product or service must:
1) Complete the registration form
2)Agree the terms and conditions
3) Make payment as required.
100% of payment is request within 24/48 hours of booking, the payments will be made by credit card or by bank transfer.
The payment by Credit Card it will be made through the secure PayPal system which uses SSL (Secure Socket Layer) such that the transmitted information is encrypted by software and no third party can read in transit on the network, payment by credit card via the PayPal is subject to a surcharge of 4% of the amount to be paid.
The payment by Bank Transfer will be in Thai Bath currency, Nett of charges, to the account indicated on your invoice.
60 days prior departure: 30% is lost
Less than 60 days prior departure: No refunds
Luna Diving Ltd. does not offer refunds in the event of personal injury, airplane delay, mechanical breakdowns, weather, sickness, strikes, war, criminal acts, quarantine, if another guest requires immediate evacuation and the vessel must return to port or any other event beyond its actual control.
If the trip is cancelled BY Luna Diving or Operator prior to departure for any reason, we reserve the right to reschedule or re-book customers on any equivalent alternative boat or date, or else a full refund will be given.
Prices and itinerary may be subject to change without prior notice due to weather & sea conditions, or other logistical reasons beyond our control. We strongly recommend that any customers purchase comprehensive accident, medical, baggage and trip cancellation interruption insurance when the trip is reserved. If the customers don’t purchase the trip insurance we will not be responsible for any financial disappointment caused by reasons beyond our control.
The seller, in the process of selling online is only bound by an obligation of means, his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems. Intellectual Property All elements of the site Luna Diving Ltd., Part. are and remain the exclusive intellectual property of Luna Diving Ltd., Part. and operators have signed a contract with them.
Nobody is allowed to reproduce, use, repost, or use for any purpose whatever, even partially, the elements of the site they are software, video or audio. Any single link or hyperlink is strictly prohibited without express written permission of Luna Diving Ltd., Part..
When checking in, all divers are required to complete a liability release waiver, show proof of diving certification and a dive medical insurance such as PADI, Dan or equivalent is strongly recommended.
8. Dispute Resolution
These conditions of online sales are subject to the law of Thailand. In case of dispute, jurisdiction is assigned to the competent courts of Phuket, despite multiple defendants or third parties.
Thank you for your attention and your trust.
Luna Diving Team